Login failure in member page

Since you can consider the input mistake of ID or a password, be careful of the following point and try once again.

- All of ID and a password are half-width alphanumeric characters.

- ID & password should input a capital letter and a small letter correctly.

capital letter : ABC
small letter : abc

- When you input a password, it is displayed as "*****", but this is in a normal state.
It is the specification of Windows for the others not to look at the password which you input.

- Please copy and paste ID and a password from the mail which you received.
In that case, keep in mind that a blank may be attached automatically to the end of ID and a password.

 

Even if you are cautious of the above-mentioned item, when you cannot log in member page,
please contact to us what kind of error was displayed and what was inputted into ID and a password.

contact us